FAQ

Breweries, wholesalers, draft equipment distributors, installers and service providers as well as beverage and frozen food companies are welcome to open an account with us.
Feel free to contact us to find your eligibility or find a retail distributor in your area.

Yes, we do offer custom branding of towers, umbrellas, jockey boxes, kegerators, tap handles.

Our shipping facility is located in O’Fallon, MO.

Yes, you can pick up your order at our warehouse.

Packages are shipped through the best available method, depending on the product and destination. Shipping costs will be calculated accordingly. Freight Carrier may be required for large or heavy items.

Freight Carrier delivery does not include carrying the package into the building or unpacking. Lift-gate service is available for an additional charge.

We accept most major credit cards such as Visa, MasterCard, and American Express as well as checks, ACH and electronic payments.

The processing time for regular orders is 1-2 days. Lead time for custom orders will be communicated by sales specialists.

UBC Group has representatives in 15 countries and all continents. Please, contact us to find our distributor in your area.

All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government.

You will receive a shipment confirmation email along with a tracking number to track the shipment of your package (if applicable).

Customers can also find tracking information in their personal accounts as well.