LIMITED PRODUCT WARRANTY:
1) UBC Group warrants that its products will be free from defects in material and workmanship, under normal use and regular service, and preventative maintenance for 1 year from the date of sale. The warranty period for compressors is 3 years from the date of sale.
a) If a product is determined defective by UBC GROUP within 90 days of the day of purchase or installation, UBC GROUP, at its discretion, will either (1) repair (or authorize the repair of) the Product, or (2) replace the Product.
b) After 90 days and up to 1 year from the date of sale UBC GROUP will either provide replacement parts to repair the Products or repair the Product at its service facility, subject to UBC approval. Purchaser will be responsible for shipping the Product to UBC GROUP for repair.
c) UBC GROUP’s determination of defects is final.
d) Compressors warranty is 3 years from the date of sale. It covers parts only and is valid if the Product is used under normal conditions, with regular service, and preventative maintenance.
e) UBC Group will be responsible for labor charges to repair or replace defective units only if the installation and warranty claim procedures have been followed as specified in the warranty claim instructions enclosed below.
f) UBC Group will only be responsible for labor charges as per the warranty repair guidelines enclosed below.
e) UBC GROUP’s warranty only covers the Product if it had operated under approved usage conditions outlined in the User or Operation Manual.
2) Installation Companies are responsible for inspecting units prior to installation for damage caused during shipping and are responsible for reporting damages, non-cooling units or units with non-working components to UBC Group immediately. A replacement unit will be shipped immediately by UBC Group. An installer is responsible for making a defective part available for a pick and shipment to UBC Group for inspection.
- UBC Group is not responsible for units with physical abuse or water damage caused by neglect of the purchasing party.
3) UBC Group keeps all key components and complete units in its warehouses for an overnight courier delivery as a replacement for parts or units deemed defective. Defective parts or units must be sent to one of UBC’s US warehouses for inspection.
4) All claims must be submitted directly to UBC Group: E-mail: warranty@beer-co.ca Fax: 1-866-601-233 Ph: 1-866-995-9965-Canada, 1-866-921-1030-US west, 1-888-808-9286-US east.
5) All repairs must be first authorized by UBC GROUP. Under no circumstances shall UBC reimburse unauthorized repairs. Furthermore, unauthorized repairs in some cases may void the warranty.